Course Details

Course Number: 95-705

Telecommunications Management

Units: 12

The purpose of this course is to provide an understanding of the key technical, managerial and policy issues in the effective development and use of telecommunication solutions by organizations. Discussion of technology and technology trends will be set in the context of applications. Topics covered will include basic concepts of telecommunication technology (data and voice), Internet and intranet technologies, issues related to the operational and strategic use of the technology, economics and policy aspects of telecommunication, and the changing structure of the telecommunications industry. A number of case studies will be included in the curriculum providing students the opportunity to apply the concepts to real world situations.

We live in a very dynamic and interconnected world, which is largely driven by advances in telecommunication technology. This course is aimed at equipping students with technical and business related tools to comprehend changes in telecommunication technology and its effect on markets, consumers and society. In accordance with this goal, the course covers the managerial and technical issues surrounding telecommunication and information technologies. We will cover the fundamentals of data transmission and networking, Internet, various networking technologies, interworking and peering, which are all crucial to understand the telecommunications from a technical perspective. We will review the history of telecommunication policy and look into today’s challenging policy issues. We will cover various relevant topics including CDNs, p2p, cloud computing, virtualization. We will study the fundamental microeconomic concepts at high level and discuss how the economic concepts are applicable to the telecommunications industry and this framework will be used to analyze real world examples in the form of case studies. The case studies will focus on the recent developments in telecommunication technologies and the disruptive impact they are having on industries as diverse as radio, television and social networks. All discussions will be set in the context of products, services and applications that are widely used in today’s industry. We will look at the different players in this complex ecosystems and how they compete and cooperate to attract consumers and dominate the marketplace.

Learning Objectives:

This course is about telecommunication and information services. It is designed to teach the most fundamental principles of telecom and telecom market dynamics, and to discuss how the former interact with management and business practice. Students will study a number of case studies that will cover these principles in the context of real world situations that have been challenging practitioners in the main telecom and information companies around the world. Students are expected to learn about the dynamics of the structure of the industry and about the role of factors such as economies of scale, network externalities and regulation. The course relies heavily on learning-by-doing by offering frameworks that students can use to anticipate the opportunities and challenges that new information and communication technologies can bring.

Syllabus

Faculty:
Riaz Esmailzadeh
Sakir Yucel