Course Details

Course Number: 95-722

Digital Transformation

Units: 6

**This course is taken in the last semester of the MISM Program.**

This course serves as the capstone course for the MISM program. As a capstone, the goal is to
integrate technological and managerial aspects of information technology. Information and
communication technologies play multiple roles within businesses, organizations, industries, and societies:

• From a technological perspective, they define the information and communication infrastructure of the entity and they enable new ways to digitize processes.
• From a managerial perspective, they facilitate new coordination and communication within and across entities, enable new organizational forms, change the information environment underlying the business, and permit new incentive and monitoring structures.

Successful efforts at digitization have to keep both technological and managerial perspectives in mind. Using a mix of managerial theory and case analysis, this course will study how the deployment of information technology changes interactions and processes within organizations, across organizations, within industries, and across society.

The case analyses will require students to engage in both technical and managerial problem
solving. The technical component of the analysis requires students to understand IT architectures for the problems highlighted in the case. The managerial component of the analysis requires students to analyze the business value and managerial impact of IT, and to address the change management issues that arise in implementing any digital transformation initiative.

Learning Objectives:

• Enable students to evaluate the likely impact of future IT innovations on their firm and
• Identify key drivers of technology’s impact on the business ecosystem.
• Formulate appropriate frameworks to categorize technological innovation and its impact
along a variety of metrics including competitive environment, business model disruption,
and supply chain structure.
• Develop business communication skills to effectively communicate recommendations in

both written and spoken forms.


Riaz Esmailzadeh
Ari Lightman
James Riel
Michael D. Smith