Course Number: 91-869
Conflict Resolution: Theory and Practice
The goal of this course is to grow in your understanding of conflict and your skill in dealing with it. We have all been touched by conflict in some way; our past experiences become the basis for the many personal ways in which we think and feel about conflict. Our approach to conflict, in turn, determines our behaviors and responses in conflict situations, whether we are disputants or interveners.
Lola Komisin Mason