Main Support Contact Info
Email: heinz-computing@andrew.cmu.edu
Phone: 412-268-8766
Heinz Help Desk
Hours: Daily 9a-10p
Location: Outside HbH A206 just as you enter the West Wing
Email: heinz-computing@andrew.cmu.edu
The Help Desk can assist with basic support questions and can refer you to one of the computing technicians for advance support.
Laptop Support
Hours: 8a-4p, Monday-Friday
Location: HbH A209
Email: heinz-computing@andrew.cmu.edu
We can provide limited student laptop support for troubleshooting hardware problems, software installation issues and connectivity to the wireless network.
Virtual Lab Support