Course Number: 91-809

Organizational Change: Transition And Transformation

Units: 6

Organizational change occurs in many forms from minor transitions to transformations and upheavals. Effectively managing change involves different activities depending on the scope of change and the organization's readiness for it. Special attention will be given to managing disruptions from transitions and inevitable losses that change brings. Cases will be used from public administration and for-profit organizations with emphasis on those with extensive involvement of multiple stakeholders (e.g. employees, general public, boards, clients and customers.)

Topics:

Strategies for Accommodation (minor changes) versus strategies for Transformation (major upheavals)

Keeping or changing the script; New wine in old bottles versus a whole new bottle
Practical first steps
Timing and phases
Change processes to create support or overcome resistance

Diagnosing readiness for change
Building support and legitimacy
Top/down and bottom/up facilitation of change
Creating permanent change (making it last)

Syllabus

Prerequisites:
90-729 Organizational Design And Implementation 6 Credits
91-800 Organizational Management: Theory And Practice 12 Credits

Faculty:
Denise M. Rousseau