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Robert C. Hampshire
Assistant Professor of Operations Research and Public Policy
Tenure Track
Voice: n/a
Email: hamp@andrew.cmu.edu
Personal Website
Biography
Robert C. Hampshire's research focuses on management, modeling, and optimization of services. Particularly, he focuses on IT enabled Mobility services, communication services and distributed web services. Mobility services include Smart Parking and bike/car sharing. Communication services include call centers, bandwidth exchanges and Web conferencing. Web services include Person-2-Person lending, wikis and blogs.
He uses both non steady state stochastic modeling and dynamic optimization to develop management strategies.
Robert has worked at IBM T.J. Watson Research Center, Bell Laboratories of Lucent Technologies, Compaq Computers and VLSI Technology. He has patents in the areas of IT asset portfolio management and supply chain risk management.
Publications
Hampshire, R.C., Massey, W. A. and Wang Q., "Dynamic Pricing to Control Loss Systems with Quality of Service Targets", Probability in the Engineering and Informational Sciences, Volume 23, Issue 02, pp. 357-383, 2009.
Hampshire, R.C., Jennings, O. and W.A. Massey, "A Time Varying Call Center Design with Lagrangian Mechanics", Probability in the Engineering and Informational Sciences, Volume 23, Issue 02, pp. 231-259, 2009.
Garman, S., R.C. Hampshire and R. Krishnan, "A Search Theoretic Model of Peer-to-Peer Lending”, International Conference on Information Systems, 2008.
Hampshire, R.C., and W.A. Massey, "A Note on the Event Horizon for a Processor Sharing Queue”, Queueing Systems, Vol. 59, pp. 185-190, 2008.
Hampshire R.C, Harchol-Balter M., and Massey W. A., "Fluid and Diffusion Limits for Transient Sojourn Times of Processor Sharing Queues with Time Varying Rates", Queueing Systems, Vol. 53, pp 19-30, 2006.
Hampshire, R.C and W.A. Massey, "Variational Optimization for Call Center Staffing''. Richard Tapia Celebration Of Diversity In Computing Proceedings of the 2005 conference on Diversity in computing, Albuquerque, New Mexico, USA, 2005.
Hampshire, R.C., Massey, W.A., Mitra, D. and Wang, Q., "Provisioning for Bandwidth Trading,'', Telecommunications Network Design and Economics and Management: Selected Proceeding of the 6th INFORMS Telecommunications Conference, Kluwer Academic Publishers, Boston/Dordrecht/London, pp. 207-226, 2002.
Education
Ph.D. from Princeton University