Report an Issue

Become a Problem Solver

Building Issues:

Covers general repairs, keys to project rooms, lockers (full-time students only), lights, phones, facilities that are non-computer related, security issues

            Contact: Glenn Molzer at gm1j@andrew.cmu.edu, 412.268.4739

Computer Issues:

Covers hardware, software, network, printing, etc. issues in Hamburg Hall.

            Email:  heinz-computing@andrew.cmu.edu

Copy Machine Issues:

Covers machines out of toner or staples, etc.

            Email: gf0r@andrew.cmu.edu

Heinz News:

Suggest newsworthy items to appear on the Heinz College webpage.

            Go to: http://www.heinz.cmu.edu/SubmitYourStory.aspx

Heinz Web Site:

Covers broken hyperlinks, outdated pages and other functional issues that pertain to the web site. This section does not cover how web pages look and is not a medium for web site suggestions, but is specifically geared toward fixing functional issues.

            Email: heinz-web@andrew.cmu.edu

Room Request:

Request a room within Hamburg Hall.

            Email hzrooms@andrew.cmu.edu. Include date, time, purpose, the number of people, and any equipment needed.

Suggestions for Activities/Events:

Provide your ideas to the Student Activities Committee.

            Email: heinz-sac@andrew.cmu.edu.

Non-Academic Issues/Suggestions:

Anything about activities, student life, clubs, speakers, conference funding, etc..

            Email: jspeedy@cmu.edu.

Have Something to Say/Share:

Post it on the Heinz Blog. This is a Heinz student-run blog where you can contribute events, activities, thoughts, etc. This is NOT a public facing blog – it is only accessible to people with valid Andrew or Carnegie Mellon Alumni accounts.

Go to http://blog.heinz.cmu.edu/. You don’t have to register to use the blog. All you need to do is use your existing Heinz account to log in. (Note: This is what you log into the cluster or the online master’s directory with.) To add a post, select “CLICK HERE TO POST” at the top of any page. Be sure to select the appropriate category for everything you post.