Main Support Contact Info
Heinz Help Desk
Location: HbH A200, just as you enter the West Wing
Hours: M-F 8:30a.m.-7 p.m. Sat-Sun 10 a.m. - 6 p.m.
The Help Desk can assist with basic support questions and can refer you to one of the computing technicians for advance support.
Student Laptop Support
Location: HbH A002, just as you enter the West Wing
Hours: Monday-Friday, 8a-4p
You can make an appointment for support between 4p-5:30p.
We can provide limited student laptop support for troubleshooting hardware problems, software installation issues and connectivity to the wireless network.
Virtual Lab Support