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Managing Information Technology


Units: 6


Industry 4.0 generally refers to the combination of several major innovations in digital technology, all coming to maturity right now, all poised to transform public and private sectors. These technologies include advanced robotics and artificial intelligence; sophisticated sensors; cloud computing; the Internet of Things; data capture and analytics; digital fabrication (including 3D printing); software-as-a-service and other new marketing models; smartphones and other mobile devices; are expected to bring universal cost reductions and revenue gains from their embedding in advanced digitization efforts.

Information systems have become integrated with all aspects of business – operations, marketing, accounting, finance and managers are thus expected to manage and use information systems effectively if their organizations are to succeed in today’s digital economy. Although most organizations maintain entire departments dedicated to the management of information systems (MIS), managers outside of MIS must lead the changes driven by IS. To do this they must be knowledgeable participants in the decision-making process for leveraging information & information technology to achieve organizational goals. This course examines selected technological features of IS that are essential to the information literacy of the general manager. The course takes the perspective of a general manager, not a computer programmer, systems analyst, IS manager, or computer scientist.

Learning Outcomes

In addition the course will provide students with the theoretical foundation and practical skills required for the selection, deployment and management of information systems in the private, non-profit or public sectors. Specifically, the course seeks to provide students with the following:

• modern information technology components such as

• understanding the benefits and limitations of different kinds of technology and IS commonly used in business, such as database management systems, decision support and executive information systems, and enterprise systems,

• a sophisticated awareness of the rich variety of managerial issues raised by information systems, and knowledge of key IS applications and their technical & business architectures,

• information literacy by attending to the managerial implications of selected additional topics, such as the utilization of information systems for competitive advantage and the process of systems development (building an IS).

The focus is not only with information technology alone. Our objective is to understand technological issues and then proceed to examine the more difficult matter of how a business organization can use the technology in efficient and effective ways and maximize their investment and efforts.