Conflict Resolution

91-869

Units: 6

Description

Conflict is an inherent part of our social experience and present at all levels of our interactions, from intra- and interpersonal to intergroup and international. It can be simple and easily addressed or long lasting and complex. It can be destructive or spur our creativity. We experience conflict daily in our personal and professional lives: in our families, communities, organizations, and across international boundaries. This course introduces concepts and theories to create a foundational understanding of the sources of conflict, analyze conflict situations, and identify approaches and strategies that shift conflict from destructive to constructive processes. Through this material you will build a foundation of conflict theories and frameworks rooted in social psychology, law, political science, social work, and business; explore and build awareness of your personal perspectives about conflict and conflict resolution; and learn to appropriately select and apply theories and concepts to analyze a conflict. The course will challenge you to develop self-awareness around your biases and perspectives through readings, lectures, group discussions and critical reflections.

Learning Outcomes

Explore multiple frameworks aimed at deepening our understanding of conflict
Appreciate the connection between understanding conflict and finding meaningful resolutions that address the needs of both parties
Recognize the need for conflict transformation as a means of changing conflict dynamics and moving towards a positive future

Prerequisites Description

None