Beyond the Front Desk: Combining Your Expertise With Technology
Transform your hospitality expertise with a Master of Information Systems Management degree.
Hospitality is a dynamic, fast-paced industry that increasingly relies on technology to drive efficiency and enhance guest experiences. A Master of Information Systems Management degree provides the critical skills needed to leverage these technological advancements, giving you a competitive edge.
This degree equips you with the knowledge to design, implement, and manage the complex information systems that are the backbone of modern hospitality operations—from sophisticated reservation systems and customer relationship management platforms to advanced data analytics tools that personalize guest services and optimize revenue. By understanding how to strategically deploy technology, you can streamline operations, improve decision-making, and create a seamless, unforgettable experience for every guest.
Check in to the future.
IMprove the customer experience
You know what people want. Now bring technical innovation to bear to deliver your services faster and at scale.customer relations Optimization
Design and manage systems that track customer preferences and feedback, allowing a business to provide a more personalized and memorable experience.Innovation across industries
Travel, tourism, food and beverage, event management, real estate: The skills you'll learn here will prepare you for the entire hospitality portfolio and future-proof your career.
Potential hospitality Careers
IT Project manager
Lead the implementation of new technologies, like a digital check-in system for a hotel chain or a new point-of-sale system for a restaurant group.Director of digital transformation
Guide a cruise line or rental property vendor through a digital evolution to streamline operations and better serve its customers.business intelligence analyst
Analyze customer data to identify trends, optimize pricing and personalize services, such as helping a concert venue institute dynamic pricing.
Key Program Information
- Program Length: 16 months
- Program Location: On-site in Pittsburgh, PA
- Degree earned: Master of Information Systems Management
- Internship: Required
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How to apply
At Carnegie Mellon University and Heinz College, we are committed to removing barriers. We do not charge an application fee.
We have two application deadlines for the August 2026 starting date for our full-time master’s programs. Please select the deadline that meets your needs.
round 1 Deadline: December 1, 2025
Submit your application form and required supporting materials by the priority deadline to receive a decision by the end of January.
round 2 Deadline: January 10, 2026
The regular deadline is best for applicants who have not yet completed their bachelor’s degree, or for those who do not need an earlier decision from us. Applicants who apply by the regular deadline can expect to receive a decision by the end of March.
FiNANCIAL AID
The question of how to finance your education is no doubt a factor in your decision to apply to grad school, and where you choose to apply.
We are here to help you determine how much your master's program will cost, and give you strategies and options for how to pay for it.
If you have any questions about student finances, please fill out the form above, contact the Office of Admissions via email at hnzadmit@andrew.cmu.edu, or give us a call at 412-268-2164.
What's Next?
Get all the details about applying to our Information Systems Management master's program, including:
- Application deadlines
- Scheduling a visit
- Attending an online info session
- Connecting with a current student
Ready to apply? Check out our graduate application checklist now!