Enrolling Student Checklist

• Login to your online portal account.
• Click on "Update Profile" to view the email address on file.

If you would like to change this email address because this is a school or work account you will no longer have access to, please type your new email address and then click "Update." The system will confirm the email address change, and will send an email confirmation to the new email address. If this email address is correct, click "Close Window." You do not need to take any action.

Heinz College is leading the way in the implementation of Virtual Computer Labs. This means, in part,  that we do not have student computer labs in the building. We require all incoming Heinz students to have a laptop computer (that meets the minimum requirements) at the start of class.

Your laptop choice may greatly impact your school experience. Please do not purchase a new laptop prior to reviewing these minimum requirements. Also, do not assume that your current laptop will meet the needed requirements. Review the laptop requirements and learn more about the Virtual Computer Lab.

Yes, you may receive immunizations prior to having access to the HealthConnect portal. We do not require your health professional to sign CMU forms. You will enter the date(s) you received your immunizations once you have your Andrew ID and access to the HealthConnect portal. *Some immunizations may be administered on Campus. Review the immunizations you will need prior to the start of class.

UPDATED May 20, 2021
Carnegie Mellon University will require all enrolled students to be vaccinated for COVID-19, effective this fall semester. This policy will apply to all undergraduate and graduate students in U.S.-based programs. - Click here for more information

At this time, it is expected that any vaccine receiving the World Health Organization’s (WHO) Emergency Use Listing will meet CMU's requirements. As of May 18, 2021, the WHO has listed the Pfizer/BioNTech, Astrazeneca-SK Bio, Serum Institute of India, Janssen (Johnson & Johnson), Moderna and Sinopharm COVID-19 vaccines for emergency use. - Click here for more information

FULL-TIME, DEGREE-SEEKING INTERNATIONAL STUDENTS

Full-Time, degree-seeking international students who are required to attain an F-1 or J-1 visa must submit their “New Student Initial Document Request” E-form through the online MyOIE portal.

Click here to find Full-Time, Degree-seeking International Student instructions for applying for the DS-2019 or I-20 Document.

INTERNATIONAL EXCHANGE STUDENTS

International Exchange Students who are required to attain an F-1 or J-1 visa need to submit additional documentation to the Office of Admission.

Click here to find Exchange Student instructions for applying for the DS-2019 or I-20 Document.

You will receive an email from IT-HELP (it-help@cmu.edu) with the Subject: "FirstPass: Setting Your Andrew Account Password." Follow the directions in that email. Expect this email 2 to 4 weeks after you accept the offer of admission. (Note: You must officially accept the offer through your online admission letter in order for your Andrew ID to be created.) If you misplaced or did not receive this email, please email hnzadmit@andrew.cmu.edu and request an "Andrew replacement email."

Please note: you will require your activated Andrew User ID to successfully complete all of the subsequent steps on this checklist.

Health services requires students to complete an online Health History Form and report the date of receiving required immunizations. If you should become ill during your tenure here, the health history information you enter assists us in providing you with appropriate care. You can request religious or medical exemption from immunizations by filling in the appropriate section on the Health History Form. You may receive required immunizations prior to having access to the HealthConnect Portal. Log in to the HealthConnect Portal from the Health Services main page to successfully complete your Health History Form.  

Review the immunization requirements.

Caution! Health Services will block you from registering for future classes if you fail to complete this information by the deadline. The deadlines are based on your track and start date:

Summer 2021 students: April 15

Fall 2021 start students: August 1

QSSP students: August 1

Submit your photo for your Student ID+ Card and the Heinz Master's Student Directory. The secure directory is available to Heinz faculty, staff and students only. (You are required to have your Student ID+ Card if you are studying on-campus)

Uploading your photo

• Upload your photo here.
• Be sure to check "YES: I authorize the use of my ID+ photo for optional university departmental photo directories."
• You will receive an email when your photo submission is approved.
• If you do not receive email confirmation within 5 days, please submit your photo again.

Photo upload Deadlines, ID Pick-Up Dates, and Id pick-up Locations

Summer 2021 start students: Upload your photo no later than April 15, 2021. Additional information regarding ID+ Card pick up for students on campus in Summer 2021 will be shared at a later date.  Please check back.

Fall 2021 start students: Upload your photo no later than July 1, 2021.

ID+ Card Pickup begins on Monday, August 2, 2021. ID Card distribution will follow limited hours - Please see the scheduled below for pickup dates and times

August 2 - August 6, 2021
All students can go The Hub during their walk-in hours to pick up their ID+ Card.

August 9 - August 20, 2021:
Heinz College Admissions Suite (Hamburg Hall, room 1101)
    MONDAY - FRIDAY
    10:00 a.m. to 12:00 p.m. (OPEN)
    12:00 to 1:00 p.m. (CLOSED)
    1:00 to 3:00 p.m. (OPEN)

August 23, 2021:
Incoming Heinz College students are invited to a series of optional in-person/on-campus orientation events. Orientation Check-in will be held at St. Nick’s Cathedral. During check-in, students will be able to pick up their ID cards. Please visit the Tentative 2021 In-Person/On-Campus Orientation Agenda to know what time your check-in slot is.

August 24-27, 2021:
ID Card pick up will NOT be available.

August 30, 2021 and Beyond:
All students can go The Hub during their walk-in hours to pick up your ID card after classes have begun.

  

CMU ID+ Card Uses and Benefits

Your ID+ Card will allow you access to public transportation (PAT busses and more) in Pittsburgh, student discounts around the city, Carnegie Mellon libraries, exercise facilities on campus and any CMU sponsored events. This card will also be required to gain access to some university buildings that are secured at night or on weekends.

Additional information regarding the uses and benefits of your CMU ID+ Card:http://www.cmu.edu/idplus/idcards/index.html

All full-time students are REQUIRED to carry Health Insurance that meets the minimum insurance criteria set by the university. The charge for Student Health Insurance will appear on the invoice of the first semester of attendance in the academic cycle unless you have requested and been granted a waiver.

Please find information related to health insurance and health services on the Student Health Services website.

University Health Services (UHS) is asking all incoming Pittsburgh campus students to enable text messaging from UHS, if possible.  This will allow UHS to quickly communicate important health information.  To enable text messaging from UHS:

1. Log into HealthConnect and confirm birth date
2. Select Profile in the left menu
3. In the Text Messaging row, click Edit
4. Enter mobile number, check “I would like to receive text messages”, and select mobile carrier

These instructions are also available at https://www.cmu.edu/health-services/new-students/index.html#healthconnect.

 

HEALTH INSURANCE FOR summer 2021 Start Students

Students starting in May have two enrollment periods. You are required to take action prior to each enrollment period. Please read all information below.

The student is REQUIRED to take one of the following actions for the FIRST ENROLLMENT period that will run from May 1, 2021 - July 31, 2021:

1. Enroll in your preferred Student Health Insurance plan (single, two person or family) by logging into your SIO account. You must log in between the dates of May 1, 2021 and May 31, 2021 choosing a coverage period for May 1, 2021 - July 31, 2021. Once logged into SIO, Under the Campus Life tab select ‘Health Insurance’. Follow the Aetna link.
2. Request a waiver from the mandatory Student Health Insurance by completing the waiver form through SIO (Student Information online). *Please note, a waiver is not guaranteed: your current insurance must meet minimum requirements set by the university. If a waiver is granted, you will need to complete the waiver process again for the next insurance enrollment period.

Cost of this insurance will be found on the enrollment form and will be billed to your student account.

Completing the enrollment form: The enrollment form requests your address. Please do not enter your international address. If you do not have your Pittsburgh address yet, please enter the following:

University Health Services, 1060 Morewood Ave, Pittsburgh PA 15213

The Enrollment form also asks for your 9-digit Carnegie Mellon Student Account #. You will likely not know this number. Please write "not known."

Current Student Health Insurance plans, premiums and coverage, please visit the Health Services Page: https://www.cmu.edu/health-services/student-insurance/plan-details.html 

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The student is REQUIRED to take one of the following actions for the SECOND ENROLLMENT period that will run from August 1, 2021 - July 31, 2022:

1. Enroll in your preferred Student Health Insurance plan (single, two person or family) once enrollment opens, Mid-July 2021 to Early-September 2021. Complete enrollment through SIO (Student Information Online).
2. Request a waiver from the mandatory Student Health Insurance by completing the waiver form through SIO. *Please note, a waiver is not guaranteed: your current insurance must meet minimum requirements set by the university. If a waiver is granted, you will need to complete the waiver process again for the next insurance enrollment period.

Student Information Online You will need your Andrew ID and password to access the site.

Note: If you do not take action by the deadline, you will automatically be charged for the single Student Health Insurance plan. However, you will still need to enroll in the plan in order to receive your Student Health Insurance coverage.

 

HEALTH INSURANCE FOR fall 2021 Start Students

For students starting class in August, the Health Insurance plan runs August 1, 2021 to July 31, 2022.

The student is REQUIRED to take one of the following actions:

1. Enroll in your preferred Student Health Insurance plan (single, two person or family) by logging into your SIO account. Once enrollment opens, Mid-July 2021 to Early-September 2021 choose a coverage period for August 1 2021, - July 31, 2022. Once logged into SIO, Under the Campus Life tab select ‘Health Insurance’. Follow the Aetna link. (See below for help in completing the enrollment form.)
2. Request a waiver from the mandatory Student Health Insurance by completing the waiver form through SIO (Student Information online). *Please note, a waiver is not guaranteed: your current insurance must meet minimum requirements set by the university. If a waiver is granted, you will need to complete the waiver process again for the next insurance enrollment period.

We recommend you complete the online enrollment form or waiver request prior to moving to Pittsburgh, as you may need documentation you may not think to travel with.

Current Student Health Insurance plans, premiums and coverage, please visit the Health Services Page: https://www.cmu.edu/health-services/student-insurance/plans.html 

Student Information Online (SIO) You will need your Andrew ID and password to access the site.

Note: If you do not take action by the deadline, you will automatically be charged for the single Student Health Insurance plan. However, you will still need to enroll in the plan in order to receive your Student Health Insurance coverage.

EXCHANGE Students: Exchange students are also required to obtain required health insurance. Please contact the Health Services Office with specific questions you may have.

QSSP Students

Students attending QSSP program may elect to enroll (you are not required) in an optional summer health insurance plan.

Students who elect to enroll in this optional coverage must still complete the steps listed in the "Fall 2021 Start Students" section above to enroll in their Health Insurance Plan for the standard school year.

Optional summer health coverage is not available through SIO. You must contact CMU’s Student Health Insurance Office (shinsure@andrew.cmu.edu) for assistance with enrolling.

Cost of this insurance will be billed to your student account.

When completing the enrollment form: The enrollment form requests your address. Please do not enter an international address. If you do not have your Pittsburgh address yet, please enter the following:

University Health Services, 1060 Morewood Ave, Pittsburgh PA 15213

The enrollment form also asks for your 9-digit Carnegie Mellon Student Account #. You will likely not know this number. Please write "not known."

Additional information

Questions can be directed to:

• General information: health@andrew.cmu.edu or 412-268-2157
• Immunization information: Lisa Lonchar, llonchar@andrew.cmu.edu or 412-268-2157 (option 4)
• Insurance information: shinsure@andrew.cmu.edu or 412-268-2157 (option 3)

All Orientation and onboarding information is emailed to your "application for admission email address". However, other departments on campus will send email to your University email account (@andrew.cmu.edu). We encourage you to begin checking your CMU email account as soon as it is created and no later than the dates listed below. Accessing your University Email.

Summer 2021 start students: May 1, 2021

Fall 2021 start students: August 1, 2021

QSSP students: June 1, 2021

Individuals with documented learning or physical disabilities are assured services and are protected from discrimination.

Faculty and administrators at CMU are committed to your learning and want to provide you with a supportive environment. Please feel comfortable in requesting an accommodation due to a documented learning or physical disability. To arrange services and request accommodations, please follow the steps provided by the Office of Disability Resources. For questions to the guidelines posted, please email access@andrew.cmu.edu. Students who contact the office ahead are able to arrange accommodations during the summer QSSP Program and Placement Exams as well as the Academic Year.

If you feel your disability will inhibit your ability to participate in any Heinz College Orientation activities, please contact the Heinz Admissions Office at 412-268-2164 or hnzadmit@andrew.cmu.edu.

Recommended Deadlines listed below:

Summer 2021 start students: May 1

Fall 2021 start students: August 15

QSSP students: June 1

*UPDATE from 06/03/2021*

The Office of Disability Resources has created an FAQ page to help students concerned about their disabilities and other health conditions, related to CMU's return to in-person classes in the fall. All students requesting access to Fall 2021 courses remotely as an accommodation to their disability will enter an interactive, iterative review process with The Office of Disability Resources. For more information or to speak with the Office of Disability Resources staff, please email access@andrew.cmu.edu.

Tuition bills (student account invoices) are sent via email to your University "andrew" email account. You may also view your bill online. Learn more

INVOICE AVAILABLE

Summer 2021: Invoices will be available to view on May 1

 

Fall 2021: Invoices will be available to view on July 1

 

 

PAYMENT DEADLINE

Deadline to pay invoice for Summer 2021 semester: May 15

 

Deadline to pay invoice for Fall 2021: August 15

 

Deadline for QSSP* students to pay for summer expenses: June 30

 

*Students attending QSSP who elect to purchase the optional summer health insurance coverage are required to pay the associated fees through their student account prior to paying their full August invoice.

Please review the Heinz computing documentation and required videos. Many software downloads are also available through the jumpstart guide.

Write down any questions and bring them with you to the Heinz Computing Orientation session. New Student Guide

Deadlines:

Summer 2021 start students: May 1

Fall 2021 start students: August 15

QSSP students: June 1

Modules are released on a rolling basis. The Heinz College Career Services office will email you an invitation to participate, as well as provide you updates as they become available. The modules will include:

1. Self-Assessment
2. Resume Review and
3. Five quizzes

Please email Career Services with any questions about the modules at cs77@andrew.cmu.edu.

 

Summer 2021, Fall 2021, and QSSP Start students: (Modules open mid-June)
Deadline to complete is August 18th.

 

This step applies to you if you applied to Heinz before graduating with your bachelor's degree OR if you did not provide an official transcript when you applied.

The transcript that was submitted to our office was not your "Final Official Transcript" because it did not include your date of graduation, name of the degree you earned and/ or was not an official copy of the document. Therefore, the transcript we have on file does not provide official proof that you earned your bachelor’s degree. This is a condition of your admission and you must provide an Official Final Transcript that confirms you have received your bachelor’s degree. Please read the guidelines below very carefully before submitting your Official Final Transcript.

There are requirements that ensure your transcript is “Final” and there are requirements that ensure your transcript is “Official.” You must meet all requirements to satisfy your Final Official Transcript condition.

In order to be a "Final" Transcript the document MUST:

1. be in English
2. state the title of your conferred bachelor’s degree (i.e. Bachelor of Science in Political Science)
3. state the date your bachelor’s degree was conferred
4. include the titles of all courses taken
5. list the grades or marks received for each course

PLEASE NOTE: An official copy of your actual Diploma/Certificate should be sent along with the FINAL OFFICIAL TRANSCRIPT when the name and/ or date of the degree conferred/awarded is NOT specified on your transcript. If you attended a college or university outside of the United States or Australia and already provided Heinz College Admissions with your transcript through a transcript evaluation service (such as WES or ECE), you DO NOT need to use an evaluation service when submitting your Official Final Transcript.

TIMING – Order your Final Official Transcript AFTER your degree has been conferred. Some schools actually confer degrees at a later date. Please DO NOT send Provisional Certificates. Contact your institution to be sure your degree is on your transcript.

In order to be considered an "Official" Transcript the document MUST be:

1. submitted directly from your college/ university registrar to Heinz College Admissions via email*, OR
2. enclosed in a sealed envelope (unopened) AND signed across the seal by your college/ university registrar.

* If your undergraduate university is located in China and you would like to send your Final Official Transcript electronically, please ensure your transcript is sent through CHESICC.

Deadline to submit the final official transcript is approximately one week prior to the first day of classes in your first semester of full-time study at Heinz College:

Summer 2021 start students: May 15

Fall 2021 start students: August 22

QSSP students: August 22

Click here for detailed instructions on submitting a Final Official Transcript