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Enrolling Student Portal


We are thrilled you have selected Carnegie Mellon University’s Heinz College for your graduate studies!

Between now and the start of classes, you will need to navigate through a series of enrollment and onboarding procedures, as well as New Student Orientation. This portal was designed to help you follow the steps necessary to be prepared for the start of the semester.

Your Orientation portal is expected to open in early-May.

First Steps to Complete


  • 1. Complete the Enrolling Student Checklist

    Complete the Enrolling Student Checklist here.

    Deadline to Complete: Please see details on the Enrolling Student Checklist page.

  • 2. Activate your Andrew User ID

    After you have accepted your offer of admission by submitting the response form (and paid the enrollment deposit, if required), you will receive an email with the Subject: “Action Required: Your Andrew userID Has Been Created” from it-help@cmu.edu. Follow the directions in that email. Expect this email within 2 weeks of accepting the offer of admission. (If you have a current Andrew ID, ignore and delete this email).

    The email will provide instructions on how to receive your Andrew userID, set a password, and enroll in two-factor authentication (2fa) with DUO, Carnegie Mellon’s multi-factor authentication service provider.  Please be sure to check your spam folder, in the event the email does not appear in your inbox.

    Your "Andrew ID" is REQUIRED to login to university services such as SIO, Canvas, and HealthConnect.

    If you misplaced or did not receive this email, please email it-help@cmu.edu and request an "Andrew replacement email."

    Please note: your activated Andrew userID will be required to successfully complete all of the subsequent steps on this checklist.

    Deadline: Within 5 days of receiving the “Action Required: Your Andrew userID Has Been Created” from it-help@cmu.edu email.

  • 3. Complete the Credentials Verification Process (If Required)

    Heinz College reserves the right to require all admitted students to successfully complete the Credentials Verification Process to be eligible to enroll. The purpose of this verification process is to protect all stakeholders of the program (including students, faculty, staff and alumni) from those who would falsify their backgrounds to gain an unfair advantage in the admission process.

    Students required to complete a verification will be notified via email by the Heinz College Office of Admission closer to the start of the semester.

    If required, complete the credentials verification process after you receive an email message from "Carnegie Mellon University - Heinz College <automation@instascreen.net>" with subject line Credential Verification Disclosure and Authorization Form.

    Timeline to receive this email: Click here for more details
    • Mid-September

    Please Note: ProVerify will contact your recent employers and application recommenders shortly after you submit the Disclosure and Authorization Form. We recommend that you make your recent employers and recommenders aware of this in advance.

    Deadline to Complete: Within 14 days of receiving the email

Important Dates


  • Move to Pittsburgh (Recommended Timeframe)

    We recommend that students allow ample time for their housing search, moving-in activities, and getting settled in Pittsburgh. It is important that you give yourself enough time to be settled prior to the start of Heinz onboarding and classes.

    Recommended Timeframe: Early August 2024

    All resources provided will be useful regardless of when you move to Pittsburgh.

    You will find helpful details here about Moving to Pittsburgh.

  • Heinz College Orientation

    Your graduate experience doesn't begin with classes - it begins with New Student Orientation! Between now and the start of the semester, we will be hosting a number of wide-ranging asynchronous, live online, and in-person on campus sessions to provide you with opportunities to prepare you for your first semester and get to know the other members of the Heinz community including faculty, staff, continuing students and your classmates.

    A select number of orientation programs will be Mandatory (attendance and view time will be recorded).

    The 2024 Orientation Portal is expected to be released in early-May.

    MANDATORY ORIENTATION PROGRAMMING WILL OCCUR:
    Online: May/June/July 2024 (Dates TBD) - more information forthcoming
    In-Person: August 19 - 22, 2024

  • Placement Exams

    Students who wish to place out of or enter the intermediate section of a required course are required to take a placement exam. Students will have only 1 opportunity to take each exam. No make-up exams are offered. Some exams will require a pre-registration. Faculty reserve the right to adjust Placement exam processes as needed.

    Click here for more detailed information regarding the schedule and delivery of Placement Exams.

  • University-wide Graduate Student Orientation

    Attending University-wide graduate student orientation is a great way to learn about Carnegie Mellon University from a campus-wide perspective. All graduate students across the CMU campus are invited to learn more about campus services, health insurance, transportation, shopping and more. Most topics covered are not included in the Heinz College Orientation programming, but you may see some themes or topics overlap.

    This orientation is planned and presented by the Carnegie Mellon University Office of the Assistant Vice Provost for Graduate Education.

    Click here for more details on the Fall 2024 University-wide graduate student orientation.

  • International Student Check-In "OIE" (Mandatory for International Students)

    International Students and International Exchange Students who are studying on the CMU Pittsburgh campus for the Fall 2024 semester are required to participate in the International Student Check-In presented by the Office of International Education. Failure to complete check-in will result in you falling out of your visa status.

    Beginning August 2024: OIE will host a Welcome Session and Mandatory Immigration Check-In for students starting in Fall 2024. Full details (including dates) and instructions for these sessions will be communicated directly to you by OIE via email, within your Visa documents, and at OIE Welcome Session and Mandatory Immigration Check-In.

    For international students who are studying on the CMU Pittsburgh campus, participation in the immigration check-in is mandatory.

    Click here for details and to RSVP

  • First Day of Classes

    Heinz College Academic Calendar (Type "Calendar" into search box) and CMU Academic Calendar

    The Section (SEC) of a course defines the period of time the class will meet.

    • SEC A through J = Entire length of the semester
    • SEC A1, A3, A5 and J1, J3, J5 = 1st HALF of semester only
    • SEC A2, A4, A6 and J2, J4, J6 = 2nd HALF of semester only

    First day of classes for Fall start students: August 26, 2024

  • First Day of QSSP

    Students required to attend QSSP should review the information regarding Conditional Enrollment to determine the date you are required to start these programs.

    QSSP start date for August start students: see here