Digital Resource Library

For students starting classes in August 2026

On-demand videos and resources will be available throughout the summer. Please review the Heinz College specific content and the CMU Safety, Emergency Preparedness and Response content prior to our on-campus Orientation in August.

This session covers information related to CMU’s Hub and Student Accounts Office, student loans (where applicable), Federal Student Aid (where applicable), student employment, other payment options and smart budgeting and borrowing for graduate school.

A live session for Q&A on this topic will be held on July 1, 2026, at 10:00 a.m. Registration details for this event will be sent via email.

The following videos have been procured specifically for the Heinz College Orientation to serve as an introduction to the many important items a student should know prior to the first day of classes. Videos will be added throughout the summer.

Meet Heinz College’s Student Affairs Liaison

Holly Hippensteel, Associate Vice President for Community Standards and Diversity Initiatives, will share insight into her role as the Heinz College Student Affairs Liaison. View this video.

Student Health Insurance

For students seeking out a Health Insurance Waiver, please visit the Student Health Insurance Waiver webpage. Access FAQs about the Student Health Insurance Plan. After reviewing the provided content, please feel free to contact the Student Health Insurance office at shinsure@andrew.cmu.edu with questions.

Understand Health Insurance Terminology.

University Health Services

CMU's University Health Service's (UHS) provides services such as primary medical care, health promotion and insurance services. Please feel free to contact the University Health Services office at health@andrew.cmu.edu with any questions.

Live virtual sessions for all CMU graduate students will be held later this summer. Dates and details will be shared when the information is available.

CMU Libraries Resources and Services

Meet the CMU Libraries Heinz College Liaison and learn what our libraries have to offer through the Heinz College Orientation to Library Resources and Services page.

The safety and well-being of every individual in the Carnegie Mellon University family is a top priority for the university. The university’s Emergency Preparedness and Response plans and resources have been implemented to:

  • Preserve life and safety of students, faculty and staff
  • Provide concept of operations and direction, control, and coordination of resources needed for incident or event stabilization
  • Protect University property, the community, and the environment
  • Manage communications and information regarding incident and event response operations and safety
  • Provide and analyze information to support decision-making and action plans

Heinz College wants to ensure that student's attention can be focused on their academic and career journey upon arrival in Pittsburgh. In advance of your arrival on campus, we strongly recommend that all students become familiar with the resources and trainings the University offers in relation to Emergency Preparedness and Response.

Please take the time to watch each video outlined on the CMU Police Department's website. These videos cover important topics including active shooter awareness training, the emergency alert system (CMU Alert), and how to avoid email, phone, and social media scams.

To ensure you are familiar with all resources, videos, and trainings available to students, please visit the Emergency Preparedness and Response website, as well as the CMU Police website.

The Carnegie Mellon University Police Department is a full-service, community-oriented law enforcement agency dedicated to serving CMU’s faculty, staff, students and visitors. CMU Police provide police services 24 hours a day, year-round. Police officers patrol all university-owned and leased property and, when needed, respond to and investigate crimes and other emergencies. The department also employs security officers who help patrol campus on foot and bicycles, or are assigned to fixed-location security posts.

Please ensure the CMU Police phone number is saved in your phone and that you disable "Do Not Disturb" from that number, so that all emergency notifications come through.

CMU Police Emergency Number: 412-268-2323
City of Pittsburgh Police: 9-1-1